Best Retail Software for Your Business in 2023

Best Retailing software includes Ginesys, Rain POS, Shopify, LOGIC ERP, and Uni Retail. This retailing software helps businesses manage core functions such as Point-of-Sale (POS) activities, CRM, inventory, marketing, and finance.

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List of 20 Best Retail Software

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#1

NetSuite, #1 cloud ERP, is an all-in-one cloud business management solution that helps more than 29,000 organizations operate more effectively by automating core processes and providing real-time visibility into operational and financial performance. Learn more about Oracle NetSuite ERP

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#2

Shopify is a Leading eCommerce Platform and popular among the small retailers and startups. Shopify themes, templates, apps & SEO features makes it easier to create online store quickly. Manage your customers, inventory, orders and billing from one platform. Read shopfiy reviews to learn why over more than 1,00,000+ business trust shopify ecommerce platform. Read Shopify Reviews

Starting Price: Starting Price: $29 Per Month

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Recent Review

"Best Shopify Store Design" - Manu Jain

Category Champions | 2023

#3

NetSuite, #1 cloud ERP, is an all-in-one cloud business management solution that helps more than 29,000 organizations operate more effectively by automating core processes and providing real-time visibility into operational and financial performance. Read Oracle NetSuite Reviews

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Recent Review

"Great ERP solution for businesses of all sizes" - Parshwa Bhavsar

Emergents | 2023

#4

UniRetail Software is a fully integrated retail store management software solution that's affordable, quick to implement and easy to use in Mumbai. It offers very user friendly GUI, Installation, Operation and Quick Start Up guide to get you going right away. Read Uni Retail Reviews

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Recent Review

"One of the unique Retail Management Softwares" - Aishwarya Tiwari

#5

BizAutomation Cloud ERP is a fully featured CRM Software designed to serve SMEs, Startups. BizAutomation Cloud ERP provides end-to-end solutions designed for Windows. This online CRM system offers Warehouse Management, Channel Management, Promotions Management, Mobile Access, Customer Management at one place. Learn more about BizAutomation

Starting Price: Starting Price: $79.95 user/month

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#6

TallyPrime is one of the leading business management solutions in the world, known for its accounting, stock control, reporting and payroll features. With TallyPrime, you don’t need to pay extra for additional features, which makes it affordable for small and medium businesses. It is used by 2 million businesses worldwide. Read TallyPrime Reviews

Starting Price: Available on Request

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Recent Review

"Very best softare in my view but some measure have to be taken in order make it perfect ." - Arpit mishra

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#7

MProfit is India’s leading portfolio management solution catering to investors, wealth managers, family offices, brokers, and chartered accountants.  Read MProfit Reviews

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"Review for MProfit" - Ahmad Junaid

Category Champions | 2023

#8

Vyapar is the simplest GST ready Accounting, Invoicing and Inventory management software. It's made completely for a businessman, you don't have to waste time learning it. Just start managing your business digitally like before even with no Accounting knowledge. Read Vyapar Reviews

Starting Price: Starting Price: $39.99 Device/Year

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Recent Review

"Review for Vyapar" - Junaid Ahmad

Category Champions | 2023

#9

NetSuite, #1 cloud ERP, is an all-in-one cloud business management solution that helps more than 29,000 organizations operate more effectively by automating core processes and providing real-time visibility into operational and financial performance. Read Oracle NetSuite ERP Reviews

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Recent Review

"Excellent " - HASMUKH PATEL

#10

An integrated bussing accounting and management solution, BUSY is a one-stop solution for your financial and payroll needs. It offers multi-location inventory, multi-currency support, order processing capabilities, and helps you make informed decisions. Moreover, it is best suited for the FMCG, retail, manufacturing, trading, and distribution businesses. Read Busy Accounting Software Reviews

Starting Price: Starting Price: $100 Per Year

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"User friendly " - Pawan Sharma

#11

ORION Enterprise is a dynamic enterprise resource planning solution that allows organizations to smoothly integrate disparate teams, functions, processes, and systems. 3i Infotech is a global Information Technology company committed to Empowering Business Transformation. Read ORION ERP Reviews

Starting Price: Available on Request

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Recent Review

"Good Product with nice features." - Ramasamy I

#12

Oracle NetSuite CRM delivers your business with powerful front-office capabilities in a single, cloud-based CRM solution. Seamlessly integrates with accounting, e-commerce and warehousing. Read Oracle NetSuite CRM Reviews

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Recent Review

"Good" - Yashwanth

Category Champions | 2023

#13

Simple Billing software with complete inventory and accounts modules. It's fast, reliable and easy to maintain. Ideal for businesses that have a large number of invoices and deals in 100's of SKU's. Typically used by distributors, retailers and small manufacturers. Read Horizon ERP Reviews

Starting Price: Starting Price: $191.75 One Time

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#14

LOGIC ERP is one of the most accepted and widely used end to end ERP Solutions for Retail & POS, Warehouse Management, Marketplace and eCommerce with all the insights of business dashboards and Inbuilt Business Intelligence (BI) whether it be single or multi location-based Retail. Omnichannel Retail ERP Suite of LOGIC ERP enhances and strengthens the retail supply chain to provide a unified consumer shopping experience with state-of-the-art Retail Billing (POS Billing) experience across all offline retail to eCommerce and marketplace with seamlessly integrated API. Read LOGIC ERP- Retail Management Reviews

Starting Price: Available on Request

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Recent Review

"One of the best software for retail industries " - Lalit Bhat

Emergents | 2023

#15

PosBytz is a complete omnichannel POS solution for Retail & Restaurants. We offer a complete solution to manage your business from setting up your Online store, inventory, purchase, sales & reports. Read PosBytz Reviews

Starting Price: Available on Request

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Recent Review

"Good service" - Aura the bakehouse

#16

GOFRUGAL is the only complete digital solution provider to retail, restaurant and distribution business. With over 14+ years, they have acquired 25,000+ customers across 60+countries. It has the largest product portfolio like - Desktop POS, Cloud POS, Mobile apps. Read GOFRUGAL POS Reviews

Starting Price: Available on Request

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#17

Hitech Billsoft is one of the most popular GST compliant billing software solutions in India. It has a user-friendly interface and a multi-core data engine that lets you manage sales, inventory, and track expenses. It supports SMS marketing, backs up data, offers mobile functionality, and helps you print multi-size documents. Read Hitech BillSoft Reviews

Starting Price: Available on Request

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Recent Review

"Hitech BillSoft " - Khan

High Performer | 2023

#18

HDPOS smart is a feature rich, easy to use retail POS billing and inventory management software that is available to you at a very low cost in India. Retail POS software has full control on your business even if you are physically not in shop. Read HDPOS Smart Reviews

Starting Price: Starting Price: $18.06 Per Month

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#19

Oracle NetSuite OpenAir is the world's #1 cloud PSA solution, running all your service delivery and project management processes on a single, real-time platform in the cloud. Read Oracle NetSuite OpenAir Reviews

Starting Price: Available on Request

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Recent Review

"User-friendly Tool for project management" - Vipul Mishra

High Performer | 2023

#20

Uprow ERP is a simple yet powerful inventory management software to maximize your profits. Manage inventory across multiple outlets with a centralized database, automatically reorder stock, Create variants, Print barcode labels & more. Read Uprow ERP Reviews

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Recent Review

"Al in one package " - Sanil

Until 31st Mar 2023

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retail software guide

What is Retail?

Retail is the sale of goods and services from people or organizations to the end-user. Retailers are part of the supply chain of this system. They purchase goods in enormous quantities and sell them to the consumer.

What is Retailing?

Retailing is a distribution network function where one business buys goods from supplying firms or manufactures the manufacture themselves and then sells the same to consumers directly. A retailer is a reseller. Meaning it obtains the product from one party in order to sell to another from which a consumer purchases products. It can be done in either fixed locations like markets or stores, door-door or by home delivery.

What is Retailing Management Software?

Retail software is used by all small, medium, and large enterprises. The main purposes of using the software are to regulate pricing, calculate taxes, inventory management, and manage POS, billing, and payroll.

Retailing software is both Installation and SaaS-based. It is designed especially for Point of Sale (POS), Ccustomer Relationship Management (CRM), Inventory Management, and retail accounting.

The features include retail inventory management which helps to manage different aspects of the retailer’s supply chain. CRM to support multi-channel retailing and retain customers. Retail accounting for inventory control, transaction monitoring, and pricing. Order management module to keep the track of orders being made. Transportation management to track deliveries and also chain store management. Retail billing management to optimize store performance and increase productivity.

Retail management software is used in various businesses and stores which includes art and antiques, apparel, automobile, gas station, supermarkets, pharmacies and convenience stores, etc.

Benefits of Retail Management Software

Benefits of Retail Management Software

Retail software works wonders for your business. Here are the benefits of having retail management software installed for your business:

  • Retail pos software saves your time and money. You can also manage your stores, warehouses, and even your e-commerce sites by integrating with this software.

  • Generating reports is easy. The best advantage of the retail billing software is that you can view the whole history of your business transactions in a single report itself.

  • Automation is a rewarding experience. Your data is updated from time to time. In this process, you are reminded of out of stock items and even given information about the stock of items that aren’t selling.

  • Decision-making gets easier. You can do better planning with all the information that you get from the inventory/items data that you have.

  • The customer relationship gets better. Customers get the benefit of opening their accounts on your site. The marketing efforts integrated into the retail POS software system allows you to send emailers, promotional info, and updates to your subscribers.

A Look at the Issues That You Might Have to Deal With

  • Entering details of customers and their addresses might be time-consuming. Customers might not like to wait, hence they might not furnish complete information.

  • Getting the retail software ready and running properly might be cumbersome. You might need time for your staff also to get used to working with it.

  • Cloud-based retail management software involves more expenses and the service providers also charge monthly fees for it.

  • Computer-based software has expenses related to constant updates. They also require you to invest in hardware which might make it expensive.

  • In computer-based retail pos software, there is a risk of exposing the PIN when customers want to pay their bills by credit card or any similar payment method.

Features of Retail Management Software

Features of Retail Management Software

Since retail management is all about customer engagement with fast results, the following are the essential features of retail management software:

1. Point of Sale Efficiency

Point of sale means the place where the sale is made and the customer's checkout. Most stores/malls have a point of sale that is handled in a computerized format to save time and also cut down on long lines of customers. Had this been done manually, retail pos software would take up hours instead of minutes to make a transaction and billing.

2. Cloud Computing

Cloud computing means that the data is saved securely on the internet by servers instead of being locally stored in your computers. The benefit of cloud computing in retail software is that it makes it flexible to use at any time. The data can be accessed from different gadgets. Sometimes cloud computing allows data to integrate across different areas of business making it the most preferred software choice. Employees can have the benefit of getting familiar with the items in the store. As their confidence increases, employees can also have ease of access to customer purchases and sales.

3. Real-time Purchases

On the spot, purchases mean that purchases can be done on the spot and fed into the hardware rather than making payment at the checkout counter. This option works well because customers love this approach rather than gathering all their items and going to the checkout counter. Though very few stores opt for this procedure, it is mostly seen in high-end stores.

4. Employee Empowerment

When employees have access to the tools for making customer services better, they are happy. These tools also help employees know the details about their products in the store. The way the employees use the retail software, the store managers can also make a judgment whether they are trained well in handling the software or not. If they find any gaps in the understanding or knowledge of the employees, they can train them to be better.

5. Trust

These days, most stores or e-commerce sites use different payment gateways. Of importance is that the payment sites must be secure. Most retail management software is integrated with secure payments and transactions making the customers able to trust the stores and their policies.

6. Simplify

Software that can be easily installed and quick in use saves time. Employees also are able to pick it up faster, thereby reducing training time.

7. Understanding Customers

Retail POS Software that supports you in understanding your customers and engaging with them in a better way earns better business. Retail software supports you in engaging with your customers based on their purchase history, their preferences and interests and even their birthdays gives you chances to make them feel happy.

Top Retail Software Vendors Comparison by Company Size

The global retail market is likely to reach $31.27 trillion in 2025, and one of the key drivers of this surge is the rise of retail technology. The use of different retail software types has increased over the past decade, as more retail businesses are inclining towards digitizing their business operations.

The top 5 industries in terms of maximum usage of retail software are:

  • Retail: 36%

  • Restaurant: 16%

  • Healthcare: 9%

  • Education: 6%

  • Others: 33%

Top Retail Software Vendors for Large Retail Stores

Large retail businesses typically have stores and warehouses at multiple locations. If you're a large retail business owner, look for a cloud-based retail management solution that seamlessly interconnects all your warehouses and stores. Contrarily, you can also opt for a retail ERP software that integrates with other retail software tools.

The best retail software vendors for large retail businesses are:

Top Retail Software Vendors for Medium Retail Stores

As a medium retail business owner, your aim should be to make your sales process more productive and efficient. If you have multiple stores, a retail management or retail ERP system could be an ideal pick for you. If you have a single store and warehouse, you can also go for a POS system. You can choose either on-premise or cloud-based software depending on your budget or requirements.

The best retail software vendors for small retail businesses are:

Top Retail Software Vendors for Small Retail Stores

Small retail shops and restaurants should invest in cost-effective point-of-sale solutions. POS systems allow you to manage the necessary sales processes, like accepting payments, billing, and getting business insights. You can pick an on-premise system if you want, but they're a bit expensive. If cost is a deal-breaker for you, stick to cloud-based sales software.

The best retail software vendors for small retail businesses are:

Things to Consider While Buying Retail Management Software

Every retail business is different, and so are its requirements. What works for one retail store may not work for the other. Therefore, it's critical to consider your budget and requirements before selecting a retail software solution.

Here are some important factors to consider when choosing retail management software.

1. Types of Products

Your stock may consist of a wide range of products, ranging from apparel to glassware to electronics. To manage your inventory efficiently, find a retail solution that accurately maps various types of products and updates your inventory in real-time.

2. Support for Multiple Retail Formats

Customers love choices. One day, they want to go out shopping and buy from physical outlets. The next day, they want to shop online. To fulfill this demand, your retail management software should help you conduct business across multiple channels easily.

3. Real-Time Data Sync

If you have multiple stores and warehouses, find a solution that syncs data (sales, loyalty programs, customer information) across all stores. This way, you will allow your customer to earn and redeem loyalty points in any city where you have your store.

4. In-Depth Analytics

You need real-time data on store, stock, inventory, and customers to successfully manage your retail business. Find a retail management solution that provides real-time insights into sales, running stocks, availability, expenses, and revenue. These analytics can help you make quick, informed decisions to improve business performance.

5. Easy Usability

In the end, it all boils down to making your retail operations fast and simple. A complex retail system that requires significant training and knowledge would have the opposite effect. So, find a simple solution that can be used by almost every member of your staff.

Latest Market Trends in Retail Software

The world of retail is revolutionizing. First, the e-commerce boom led to the rise of online retail solutions. Now, the COVID-19 pandemic has further evolved retail technology.

Let's delve into some retail software trends for 2021 and beyond.

1. E-commerce Friendly POS

COVID-19 has disrupted brick-and-mortar sales. Many retailers are, therefore, selling using e-commerce platforms. This has led to the transformation of modern-day POS systems to become more e-commerce-centric.

2. AI/ML Capabilities

Since big data is emerging as the cornerstone of online retail, retailers are looking for a way to make sense of customer information. To help retailers, retail software vendors are including Artificial Intelligence (AI) and Machine Learning (ML) capabilities. AI-powered retail tools help retailers predict shifts, optimize operations, and adapt to changes faster.

3. Staff-free Stores

Recently, the concept of cashier-less stores gained popularity. But with the COVID-19 outbreak, this concept has become the need of the hour. To enable staff-free stores, retail software vendors provide solutions that are compatible with RFID tags, computer vision systems, IoT devices, machine learning, and facial recognition.

4. Robotics

The use of robots in the retail industry has increased. Large retail businesses are readily using collaborative robots to move heavy items. In addition, delivery robots like Amazon Scout, aerial drones, customer service drones like LoweBot, and safety robots like Millie are coming into practice. To match this trend, retail software vendors are offering robotics management capabilities.

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FAQs of Retail Software

Retail software helps businesses manage core functions such as Point-of-Sale (POS) activities, CRM, inventory, marketing and finance.

Retail Software enables the customer to experience a hassle-free checkout experience. It could be beneficial in improvising customer satisfaction and experience.

Businesses dealing with retail POS should definitely invest in retail software as it provides a 360-degree view of the business.

You can keep track of your inventory, the number of items sold, the name of the item, additional stock requirement, items returned, and many more.

Yes, retail software does support mobile devices so that the user can get insight into the business from any location.

Commonly used retailing software for retail stores include:
  • Rain POS
  • Shopify
  • Logic ERP
  • Uni Retail

Some of the most popular retail management softwares are iQmetrix, Springboard Retail, Dynamics RMS, Retail Pro, NetSuite RMS, LS Nav, and ChainDrive.

Retail management software is integrated with the hardware for payment terminals and can support mobile/handheld devices.
NetSuite RMS is one of the best retail software in India, including ERP, financials, commerce, inventory management, HR, PSA, supply chain management, CRM, and more.

To run a retail shop, you must use a retail management system like Ginesys, Rain POS, Logic ERP, Shopify, CaptainBiz, Uprow ERP, and NetSuite RMS.

Last Updated: February 27, 2023