Best Customer Retention Software for Businesses in 2023
Best customer retention software are Zendesk, Olark, Qualtrics, and BlueVein, using which you can plan different strategies and work on retaining more customers for the business.
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List of 20 Best Customer Retention Software
Olark is the most beautiful and effective live chat software to talk to your customers for sales and support. And we make it super easy for you! Solve customer problems before they have a chance to click away. Read Olark Reviews
Starting Price: Starting Price: $17 Agent/Month
Recent Review
"Easyness of Olark" - Naveen Pabreja
Contenders | 2023
Retainful is a fully featured Customer Retention Software designed to serve Agencies, Enterprises. Retainful provides end-to-end solutions. This online Customer Retention System offers Email Editor, Analytics & Insights, Referral, Abandoned Cart Recovery at one place. Read Retainful Reviews
Starting Price: Available on Request
Recent Review
"All in one abandoned cart tool" - Shree Gowtham
Category Champions | 2023
HubSpot Client Management Software helps to business to keep the complete eye on each and every leads and touch point with those leads to track the lead status. Hubspot lead scoring system helps sales team reduce the time and efforts in filtering out the bulk lead. Read Hubspot CRM Reviews
Starting Price: Starting Price: $45 Per Month
Recent Review
"HubSpot CRM review" - Val R
| Pros | Cons |
|---|---|
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Easy navigation, Transparency, No hassels in data addition. Remarks added by anyone can be viewed by anybody in a sales heirarchy |
Faced only once con - lead source details had to be entered twice to register, despite adding the same at initial level |
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Automation and integration made easy |
need to fasten their customer response |
Category Champions | 2023
Zendesk is that customer retention software which can be used to create interactive customer interaction, in-depth product campaigns and keep the customer engaged at every level without much of brainstorming. With this, you are never going to lose a customer. Read Zendesk Reviews
Starting Price: Starting Price: $5 Agent/ Month
Recent Review
"Zendesk review" - Lokendra
| Pros | Cons |
|---|---|
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It's fast than other. Low latency |
Creating view option should be enhanced |
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The best thing about Zendesk is that being a cloud platform, its implementation and customization was very fast. It also offers us the possibility of receiving incidents from our clients from a web page or from an email. |
The knowledge base that can be built with the history of the incidents is not the most optimal, I think that at this point there is an opportunity for significant improvement. |
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CViewSurvey: Survey App is an Online & Offline Survey app. This Survey App is SaaS Based Available for Android, IOS, and the Web. Create Survey Anytime Anywhere. Read CViewSurvey Reviews
Starting Price: Available on Request
Recent Review
"cviewsurvey is best survey app with " - Shubham Kumar
| Pros | Cons |
|---|---|
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Cviewsurvey helps a non-technical user or common man to create a survey in a professional manner, and share the same across. Data & results can be collected. |
It is not that intuitive, they should add some colors to make it interesting. |
Churn360 is a data-driven AI customer success platform that helps SaaS businesses reduce churn and increase the lifetime value of customers. Churn360 provides a central portal for daily tasks for your CSMs to integrate with all the supported third party software. Read Churn360 Reviews
Starting Price: Starting Price: $99 User/Month
Recent Review
"Address all customer needs and gaps" - Tiny Tom
| Pros | Cons |
|---|---|
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I loved how easy it was for me to get all the information about an account. 360 view of accounts give you everythjing including engagemnts, notes etc |
Since the product is new i have faced some teething issues with the product. Development team at Churn 360 was very impressive in taking the feedback and helping out. |
Contenders | 2023
Don’t loss a single customer. Create targeted gift card programs and offer deals that no one denies by using loyaltygator. This customer retention software is a web-based tool that can be used from anywhere. With cardless processing, using it is easy. Read loyaltygator Reviews
Starting Price: Starting Price: $88 Per Month
Recent Review
"Well robust Customer Loyalty Software for all business types." - Kartik Goel
| Pros | Cons |
|---|---|
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my business is spread across the globe. Previously I was using a software to manage the discounts and member portals but want very satisfied with it. A friend of mine recommended me to use web solution as it provides Loyatly card system. The entire soluti |
Very efficient web solution without any negavite point |
Contenders | 2023
Qualtrics is what you should buy when you are struggling hard to upkeep customer buying trends and string customer relations. This customer retention software can automatically understand the churn drivers and help you create remedial solutions. Learn more about Qualtrics
Starting Price: Available on Request
Emergents | 2023
Customer Loyalty Solutions
Annex Cloud makes winning over the customers’ hearts an easy job by offering your targeted marketing facility. With the use of this customer retention software, you can create omnichannel customer loyalty programs and drive store-specific KPI’s. Learn more about Annex Cloud Customer Loyalty
Starting Price: Available on Request
Emergents | 2023
Say goodbye to poor customer loyalty and a high churn rate. Strat using AI-powered customer retention software Totango and create a centralized place to keep an eye on every customer and create targeted marketing campaigns. Learn more about Totango
Starting Price: Available on Request
High Performer | 2023
Issues like negative feedback, and low-conversion can be addressed properly with data- fetched directly from the customer interactions by using AI-powered customer retention software Questback. It sends real-time alerts to customers and never let any deal missed out. Learn more about Questback
Starting Price: Available on Request
Emergents | 2023
Stop struggling with spreadsheets and start using Brightback. This customer retention software can create online surveys and feedback forms to collect real-time customer data and do direct analysis and reporting to take growth-driven decisions. Learn more about Brightback
Starting Price: Available on Request
Category Champions | 2023
Software by PayPro Global, Inc
Support your customers throughout the buying journey by using the past buying analysis done by PayPro Global. You can know what your customers want and create targeted campaigns. This customer retention software has a reward support system. Learn more about PayPro Global
Starting Price: Available on Request
Emergents | 2023
Experience 52% increase in customer retention and make your business touch the success mark with Antavo. With powerful features and ground-level automation, this customer retention creates a customer-focused environment and help you retain them for life. Learn more about Antavo
Starting Price: Available on Request
Emergents | 2023
Voucherify is the best bet to get 100% customizable customer events. You can create an impressive reward system with integrated incentives within minutes by using pre-set templates and operations automation facilities of this customer retention software. Learn more about Voucherify
Starting Price: Starting Price: $169 Monthly License
Emergents | 2023
CityGro offers pre-set templates for email marketing, SMS, campaigns, and surveys and helps you gain an insight into your customers’ thought process. By the use of this customer retention software, you can make customer-business relations strong than ever. Learn more about CityGro
Starting Price: Available on Request
Emergents | 2023
Initiate feedback & surveys across channels & languages as soon as customers have an offline/online interaction with your brand’s touchpoints. Measure customer interactions, resolve issues and take necessary action via real-time data visibility on role-based dashboards. Learn more about LitmusWorld for CX
Starting Price: Starting Price: $0.01 Projects/Month
Emergents | 2023
AI Powered customer insights technology that deliv
Touchpoint Ipiphany helps you read & analyse large volumes of open ended (unstructured) digital feedback text & CRM data in minutes. Uncover & draw valuable insights into factors influencing changes in your brand or product perception. Learn more about Ipiphany
Starting Price: Available on Request
Emergents | 2023
LabiDesk - Customer Support Software to Assist, En
LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers. Learn more about LabiDesk
Starting Price: Starting Price: $150 Per Month
Emergents | 2023
Gravy is a fully featured Recurring Billing Software designed to serve SMEs, Enterprises. Gravy provides end-to-end solutions designed for Windows. This online Recurring Billing system offers at one place. Learn more about Gravy
Starting Price: Available on Request
Recent Review
Until 31st Mar 2023
